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How to Export Document Analytics and Viewing Reports

3 min read

To export document analytics and viewing reports, open the document’s analytics and use Export (CSV for spreadsheets, PDF for reporting, JSON for integrations). The goal is to get your view + engagement data into the tools you actually run your work in (Sheets/Excel, CRM, BI).

Quick steps (2 minutes)

  1. Open your document’s analytics dashboard.
    Result: You can see views, time spent, completion, and page activity.

  2. Click Export and choose a format:

    • CSV: spreadsheets, scoring, simple reporting
    • PDF: a clean shareable report
    • JSON: integrations / API workflows
      Result: A report downloads you can use immediately.
  3. Select a date range (e.g., last 7 / 30 days) and export.
    Result: Your report reflects the exact period you’re analyzing.

Step-by-step: pick the right export for your use case

  1. Use CSV when you want to sort/filter, score prospects, or combine with other data.
    Result: You can build a “hot lead” view in Sheets.

  2. Use PDF when you need to share a clean snapshot with a boss/client/team.
    Result: Non-technical stakeholders can read it without tooling.

  3. Use JSON when you want to sync to a CRM, warehouse, or automation tool.
    Why it matters: It’s structured data that’s easy to ingest.
    Result: You can automate reporting instead of copying/pasting.

What to include in the export (recommended)

  • Viewer identity (if you require email verification)
  • First view / last view timestamps
  • Total time spent + completion
  • Page-level analytics (for “which pages mattered?” questions)
  • Downloads + forwarding / secondary viewers (if you’re tracking distribution)

Troubleshooting

  • Export looks “too small”: check the date range; many exports default to last 7 days.
  • You need names but exports are anonymous: enable email verification on the share link going forward.
  • Spreadsheet columns are messy: use CSV and open it directly in Google Sheets/Excel (avoid copy/paste from PDFs).

Quick checklist (copy/paste)

  • Correct document selected
  • Correct date range selected
  • Chosen the right format (CSV/PDF/JSON)
  • Viewer identity included (if needed)
  • Page-level metrics included (if needed)
  • Saved with a consistent filename (doc + date range)

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