To track when candidates view job offers, send a trackable link (not a PDF attachment). You’ll see exactly when a candidate opens the offer, how long they spend reading, and which sections (compensation, benefits, start date) get the most attention—so you follow up with the right message at the right time.
Step-by-step: Track a job offer link (and know it worked)
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Export your job offer as a PDF.
Expected result: You have a single PDF file that looks correct on desktop and mobile.
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Upload the offer PDF to Docutracker.
Expected result: The offer appears in your dashboard and is ready to share.
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Create a share link with candidate verification.
- Turn on email verification so you know which candidate opened it.
- Set an expiration date that matches your offer window (commonly 7 days).
- Optional: enable view-only if you want to discourage downloads.
Expected result: You get a unique share URL you can paste into an email.
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Send the offer using the link (not an attachment).
- If you add a password, send the password separately (e.g., by text or call).
- Tell the candidate when you’ll follow up (“Let’s reconnect Thursday.”).
Expected result: The candidate can open the offer in their browser.
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Watch for the first open.
Expected result: In analytics you see a first view timestamp for the candidate.
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Use page-level time to tailor your follow-up.
- Longest time on compensation → be ready to discuss numbers, bonus, equity.
- Longest time on benefits → be ready with plan details and start dates.
- Multiple sessions / multiple viewers → they’re getting buy-in (often a good sign).
Expected result: Your follow-up call/email addresses the exact concern they likely has.
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Follow up based on the engagement signal.
- High engagement (opened same day + multiple minutes + revisits): follow up within 24 hours.
- No open after ~48 hours: follow up to confirm they received it (it may be buried or filtered).
Expected result: You’re not guessing—you’re following up based on real behavior.
Why this workflow beats sending attachments
- Timing: following up after the candidate has actually read the offer feels helpful, not pushy.
- Signal: revisits usually mean internal discussion (partner, family, advisor, lawyer).
- Focus: time-on-page tells you what to talk about first, so you don’t waste the call.
Troubleshooting (if tracking doesn’t show views)
- No views after sending: ask the candidate to open the link once (not a forwarded attachment). Also check your expiration date.
- You see “unverified” or unknown viewers: require email verification so views map to the right person.
- Candidate says “I opened it” but you see nothing: confirm they opened the latest link you sent (not an older thread or cached tab).
Quick checklist (copy/paste)
- Offer exported as PDF
- Uploaded to Docutracker
- Share link created with email verification
- Expiration date matches your deadline
- Sent as a link (not an attachment)
- Follow-up planned after first open