To verify who accessed your shared document in Docutracker, turn on email verification for the share link. That ties each view to a verified email (instead of an anonymous “someone opened the link” event).
What “verified access” means (plain English)
- Verified access: someone proved they control an email address by completing the email-verification step, then opened your document.
- Why it matters: it gives you a clear, audit-friendly record of which email accessed the link and when.
Step-by-step: verify who accessed your shared document
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Open the document in your dashboard and click Share.
Result: You’re looking at the share-link settings for this file. -
Turn on Require email verification.
Why it matters: Without it, a forwarded link is hard to attribute to a real viewer.
Result: Viewers are prompted to verify an email before viewing. -
(Recommended) Add Require password if the link is sensitive.
Why it matters: Email verification identifies the viewer; a password reduces accidental/unauthorized access.
Result: The link requires both verification and the password. -
(Optional) Add an expiration date if access should end automatically.
Result: The link stops working at the time you set. -
Send the link to the recipient(s) with a one-line expectation.
Result: Recipients know they’ll need to verify an email to open it. -
Check analytics after the first open.
Result: You can see which verified email accessed the document and their engagement (time spent, pages viewed where applicable).
Troubleshooting
- Recipient didn’t receive the verification email: ask them to check spam/promotions and try again (typos are common).
- You’re still seeing anonymous views: the viewer may have opened the link before verification was enabled, or they’re using a different link than you intended.
- Multiple people are using the same inbox (e.g., team@...): analytics will attribute access to that shared email. Use individual emails if you need person-level attribution.
Quick checklist (proof-oriented)
- Email verification enabled on the link you sent
- Password enabled (if needed)
- Expiration set (if needed)
- First verified view shows an email in analytics